Cookies & Session Policy

This Cookies & Session Policy explains how our CRM application (“we”, “our”, “the system”) uses cookies and browser storage technologies to provide a secure and seamless user experience.

Our CRM stores only essential session-based data during your active session:

• User ID
• Login status
• User role / permissions
• Temporary CRM preferences
• API authentication token (session-based)

We do not store sensitive personal information in cookies.

We use session cookies and sessionStorage to:

• Keep you logged in
• Enable smooth navigation between pages
• Maintain temporary form inputs
• Provide personalized dashboards
• Improve CRM performance

Session data is cleared when you log out, close the browser, or when the session expires.

Session Cookies — Used for login authentication and secure access.

Session Storage — Used for temporary data during your browsing session.

We use cookies and session storage for:

• Security
• Functionality
• Performance
• User experience

We do not use cookies for advertising or tracking.

Session cookies expire when the browser is closed. Session storage is deleted automatically when the tab or window is closed.

You can disable cookies in your browser settings, but doing so may:

• Log you out immediately
• Break essential CRM functions
• Prevent access to the system

Third-party APIs integrated with our CRM do not have access to your cookies or session data. We do not share session data with any third parties.

We follow strict security measures to ensure:

• Secure session storage
• Encrypted communication (HTTPS)
• Proper session expiry
• Prevention of unauthorized access